Shipping Costs and Delivery

We deliver products using the best means possible. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are generally dispatched within (1-2) business days from Melbourne, Australia. Shipping times are estimated at between 2 and 14 business days depending on your location. We will provide tracking of your goods by email (with the exception of items sent by letter post).

Refund policy

Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision.

You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Security Policy

When purchasing online through Finch & Lane your card details are transmitted through a secure server using a 128/256 bit encryption Industry Standard SSL Certificate.

Card data is not hosted/kept by Finch & Lane after processing.

Payment Types Accepted

We accept MasterCard, Visa, American Express and Paypal.

We offer both Afterpay and zipPay facility (online purchases only).